Contact
hello@elysiantheory.com
Directions

920 24th St

Sacramento CA 96816

FAQ

When can I expect to receive my order?

Processing times (the amount of time from when I get your order to when I mail it) are approximately 7-10 business days. If you need an item before a specific date, please send me a message before placing an order. Please note that unless a date is specified, items may take longer to process. 

ALWAYS contact me directly if you need your item by a specific date, and I will try my best to get it to you by then (within reason). 

 

How should I care for my earrings?

Polymer clay is a slightly flexible material when cured, and it can be easily scratched by harder materials such as metal. Be sure to store your earrings carefully away from other metal jewelry (save the box they come in for easy storage)! Unlike ceramic or porcelain, polymer clay will not shatter if dropped, and bends before breaking- but remember that metal parts and pearls CAN be damaged by being dropped. Please take care and keep in mind that each earring is handmade, wearable art. 

Makeup or other dirt can be removed from clay components by GENTLY going over dirty spots with a q-tip dipped in rubbing alcohol or acetone (if earrings are matte, acetone may be used- if not, use rubbing alcohol).

Raw brass components may tarnish and darken over time if exposed to water and oils from the skin, but can be easily cleaned with a soft jewelry cloth and/or tarnish remover. 

 

Can I request customization on an item? What if it’s something you don’t have in your store?

 I generally do not take custom orders for earrings (including changing the colors of existing designs shown in my shop), but if you are a bride looking for custom bridal party earrings or a retailer interested in custom designs for wholesale, please send me a message. I reserve the right to accept customs on a case by case basis, and custom orders may incur extra charges.

 

Do you offer wholesale?

Yes, please visit the Wholesale page for more information!